Episodes
Thursday May 17, 2012
How to retrieve missing orders
Thursday May 17, 2012
Thursday May 17, 2012
Sometimes the new orders are not reflected in the order list though the payments are finished. It mostly happens that we can't receive the notification from Payment service (eg: Palpal)due to the network problems. In this case, you can search and retrieve the missing orders. Just go to Sales->Orders, choose the 'Missing orders' under the 'Status' and then click the 'Filter' button. After your searching, you can get and change it's status to what ever you want.
Saturday Apr 28, 2012
How to edit invoice
Saturday Apr 28, 2012
Saturday Apr 28, 2012
Please go to design->template & css edit and select the file entitled default/template/block/order_invoice.tpl in the left column and edit template of invoice.
Tuesday Mar 27, 2012
How to insert orders manually
Tuesday Mar 27, 2012
Tuesday Mar 27, 2012
You may go to Sales-> Orders and click on Add button on the top right corner to insert orders. You will have to fill in basic information of the customer, shipping information, payment information and add products according to SKU. Please note: 1. When the order is added successfully, it will not add new customers to your store. The system acquiesces the customer uses guest checkout. If you need to add new customers, please go to Sales-> Customers to add new customer and link the customer to his order. 2. Shipping cost and tax are not included in total value of the order. When order is generated, you may edit the order to complete information such as tax and shipping cost.